855-203-2171 / 8552032171

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Comment by S. Smith
Monday, 02.27.2017 @ 09:23am
First of all, I am a former debt collector with ten years of experience. This # is something to be wary of. With a lil skip-tracing I was able to find the #855-203-2171 belongs to D&S Solutions management out of Buffalo, NY. They are NOT a law firm, and are not allowed under the FDCPA AND CFPB to threaten legal action of any kind! So if you get a call like I did saying "legal documents are scheduled for delivery" in my case she indicated tomorrow, an attorney must be in your state of residence to sue over a debt, I do not live anywhere near NY. Secondly, under federal law, a collector MUST identify themselves AND the company they are calling on behalf of. Ms. "Gloria Clark" did not identify the company she was calling from or the law office seeking damages. Third, under federal law, a debt collector IN ANY CAPACITY is required to fully identify the individual called to ensure they are the correct person to address the debt, minimum of 3 identifying items. Ms. Clark hardly even attempted this. Fourth, under federal law a debt collector IN ANY CAPACITY MUST provide the mini-miranda (VERBATIM) within the first 30 seconds of the call, ms. Gloria Clark couldn't even give the full mini-miranda even though I recited it to her. For those who do not know "This is an attempt to collect a debt, any and all information obtained, may be used for that purpose". Lastly, a consumer must be notified that the call is being recorded, generally this is within the first 15 seconds of the call, Gloria Clark did not do so until nearly halfway through the call, or she is selectively recording.
I would warn that this is a scam, under the FDCPA each of the infractions carry a fine of $10,000 per infraction for both the company and the collector.
I fully intend to contact an attorney myself and see about addressing this issue.
Thanks for reading
S. Smith
Comment by enforcement
Tuesday, 04.25.2017 @ 09:01am
calls should be reported to the NYS ATTORNEY GENERALS office by using this online link to complaint forms:
https://forms.ag.ny.gov/CIS/consumer-complaints.jsp

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