1866-340-4990 / 18663404990

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Comment by Bath and Body Works Customer
Friday, 05.5.2017 @ 15:05pm
I was charged $4.99 for calling the Bath and Body Works customer service phone number provided in their subscription email newsletter. I contacted Bath and Body Works and they told me they would never bill someone for calling their customer service line. If you attempt to call this number they will be hostile towards you and tell you that you accepted the charges. They hung up on me the moment I asked why I was charged... When I attempted to call back, hoping another person would answer to help me, I was put on hold for 15 minutes until an automated message told me to leave a message and that my call would be returned by the end of the day. When I called back 10 seconds later on my house phone my call was immediately answered by the same woman. They basically ignored my call on my cell phone when I called back because they didn't want to answer my question. When she realized it was me, she told me I "wasn't paying attention" when I accepted the charges. When I called 1-888-684-6412 (the Bath and Body Works number provided in their email) they didn't disclose any information about charges or service rates. Watch out for this scam! Do not call this number or 1-888-684-6412!

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