0800-404-6217 / 08004046217

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Comment by Jezza
Saturday, 04.29.2017 @ 02:01am
I've had a letter supposedly from Aviva saying they've lost touch with me but managed to find my address and want me to call to update records and quote any policy numbers I may have.
It was very convincing as I have changed address in the past year or so, and I do have a policy with Aviva.
That said I smelled a rat as the letter detailed almost every other life cover / investment or retirement plan provider stating that They are all part of Aviva.
I pulled out a previous letter from Aviva I have and compared.
The headed document was clearly a copy of Aviva's as it was all faded, the registered company number was different and more to the point so was the phone number.
I did not call it as this has all the signs of a scam.
I am going to report it to Aviva themselves.
I hope this helps.
Comment by Mitch
Monday, 05.8.2017 @ 00:57am
I've had 2 letters now from 'Aviva' saying they've lost touch with me. After the first I emailed them quoting the reference number on the letter. They replied wanting my NI number, full address, D.O.B, policy number and policy name. If they can't find me from the letter reference then I don't want to know. The clever part is, I did have a policy with Norwich Union from when they are saying (2009), so it makes you think it's real. But I moved my policy years ago. I ignored the email reply, hence me receiving a 2nd letter. The letter itself looks faded and there's just something about it that doesn't ring true. Upon googling the phone number on the letter, I came across this page. Surely a genuine number would bring up the Aviva website? It's got scam written all over it!

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